ordering


Ordering is requesting a product to be made, supplied, or served.

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An incomplete order receives a status ‘Waiting for Payment’. In this case, the client will need to attempt another order with a credit card, or transfer the funds by a bank transfer. In either case, no money will be charged automatically, so if client takes no action, such order will...
We accept PayPal. Send funds to paypal at typotheque dot com. This is not our payment method of choice, so use it only if you have troubles with bank transfer or credit cards.
Sometimes a valid order attempt is refused by Adyen, our credit card processing company. This happens especially to our US-based clients. The bank that issued the card is trying to protect the customer (you) by blocking the card when it is used overseas.
In some rare cases we issue discount codes. If you have a discount code, enter it on the Confirmation page before checking out.
We issue PDF invoices for all orders. Copies of the invoices are stored in your account, and you can print them at any time. If you require a paper invoice from us, let us know. If you require the invoice in a different language, you can change the settings in...

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If you cannot pay by credit card, the best alternative is to set up a direct bank transfer.
TPTQ Arabic offers volume discounts on larger font orders, and when several packages are ordered at the same time.
Residents of EU countries will need to pay Dutch VAT, unless they have a valid VAT number. Go to personal information in your account to enter your VAT number.
Any personal information will be used only to process your order or provide support. Under no circumstances will we sell or otherwise give away your information. TPTQ Arabic does not retain credit card details: every time you place an order with us, you will need to reenter your information.