The return policy relates to whether a product can be returned to its place of purchase.

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Downloaded fonts are not returnable. If a font is defective and you notify us within 30 days, we will provide a replacement.
In a few rare cases packages are returned because the postal service has been unable to deliver the package. If the shipping address provided by you at the time of the order was incorrect and the package was returned to us, we will ship it again, but a second shipping...

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Fonts may be returned or exchanged only if they are defective and we are notified within 7 days of purchase. New, unopened and unused physical items may be returned within 30 days from the date of purchase. If there is a problem with your order, let us know within 24 hours of purchase, and we will attempt to remedy the situation.